The Dental A Team Podcast Kiera Dent

Sometimes, when it comes to hiring, you just get lucky. In this episode, Kiera talks about the art of hiring: the good, the bad, and the lessons that come from both. You’ll hear advice on…
How long you should wait to know if you’ve hired the right person
Why it’s important to be practical when hiring, not emotional
What hiring someone complementary to your style means
And more
Episode resources:
Reach out to Kiera
Practice Momentum Group Consulting
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Become Dental A-Team Platinum!
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In marketing, every dollar counts. In this episode, Tiff and Dana talk about how to know if your marketing dollars are yielding the right results. They touch on why you need to know how much you’re spending on marketing; whether the ideal patient is being converted; and why your active patient count is so important.
Want a spreadsheet to start tracking the important stuff? Email hello@thedentalateam.com. 
Episode resources:
Reach out to Tiff and Dana
Practice Momentum Group Consulting
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast

An office reached out to the Dental A-Team with the following question: How can an office manager earn respect from a team that’s not listening? Kiera shares tips on the proper approach to being an effective office manager (or anyone, really) in the dental practice. 
She explains why OMs should: 
Understand your motive in the position
Consider the best interests of the business
Avoid empty threats
And more
Episode resources:
Reach out to Kiera
Dental A Team's Virtual Consulting
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast

Can you say for certain that all of your practice’s ducks are in a row? Kiera’s here with an urgent suggestion to use momentum now to smooth out all the systems and teams in your office now to be ready for the inevitable unexpected moments.
Dental A-Team’s Practice Momentum walks practices through monthly tasks to make sure everything is planned out for peace of mind.
Episode resources:
Reach out to Kiera
Dental A Team's Virtual Consulting
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast

A common thread among Dental A-Team offices right now is a decrease in communication. In this episode, Kiera and Tiff talk about why this is happening so often, and how to bring that openness and trust back into your practice. They give insight on how often different positions should be meeting, the right way to approach difficult conversations, why we should look at our work relationships like the other relationships in our lives, and more.
Episode resources:
Reach out to Kiera and Tiff
Practice Momentum Group Consulting
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast

Marketing is a hot-ticket item in dental practices, and Tiff and Dana are here to discuss how to sell your dentistry to not only new patients — but the ones you already have. They give ideas on retention and referral, the power of organic conversations, and keeping your established patients just as happy as your new ones.
Episode resources:
Reach out to Tiff and Dana
Practice Momentum Group Consulting
Subscribe to The Dental A-Team podcast
Become Dental A-Team Platinum!
Review the podcast